If you have any questions about the way we use your personal information or cookies, please contact us at firstname.lastname@example.org.
What are cookies?
Cookies are small text files that a website may place on your computer or device when you visit that site. The cookie will help the website, or another website, to recognise your device the next time you visit. Pixels or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
Cookies serve many functions. For example, they can help us to remember your username and preferences, analyse how well our sites are performing, or allow us to recommend content we believe will be most relevant to you.
Purpose of cookies
We group our cookies into the following categories.
Operating Our Sites
Some cookies are essential for the operation of our sites. This includes cookies for the following purposes:
Performance: We use these cookies to monitor site performance. This allows us to provide a high quality experience by quickly identifying and fixing any issues that arise. For example, we might use performance cookies to track error messages, and to determine improvements to our sites.
Functionality: We use functionality cookies to allow us to remember your preferences. For example, we use functionality cookies to remember previously downloaded content, so some fields are pre-populated when you return.
Third party cookies on our sites
We also use third party cookies on our sites for the following reasons:
- To help us monitor traffic on our sites (we use Google Analytics, Hotjar, and Pardot)
- To improve site functionality
- To help optimize site content
These third party cookies may also be used for personalization of advertisements based on data you have shared with third parties, to the extent that you have consented to this.
Use of Pixels in Emails
Our emails often contain a single, campaign-unique pixel to tell us whether, and how many times, our emails are opened and to verify any clicks the links within the email receive. We use this information to:
- Determine which of our emails are most interesting to users
- Determine users’ activity and engagement with our products and services
The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML via your email client settings.
This policy is effective from 03/07/2018.